Terms and Conditions

FARLUNEY™ · TERMS & CONDITIONS

Clear Terms
For A Smoother
Shopping Journey.

These Terms & Conditions explain the general rules, responsibilities, purchase conditions, website-use requirements, and other terms that apply when you visit Farluney™, browse our Travel Essentials, place an order, or interact with our customer support services.

01 · STORE USE

Using Our Online Store

General rules for accessing, browsing, and interacting with the Farluney™ website and available store features.

02 · ORDERS & PURCHASES

Your Shopping Experience

Information about product selection, pricing, checkout, payment, shipping, order review, and purchase-related responsibilities.

03 · CUSTOMER RESPONSIBILITY

Accurate & Responsible Use

Customers are expected to provide accurate information, use the website lawfully, and review product and order details carefully.

A Clear
Framework
For Shopping
With
Farluney™.

How These Terms Apply

These Terms & Conditions apply to your access to and use of the Farluney™ online store, including browsing products, submitting orders, completing payments, communicating with customer support, and using related website services.

By accessing the website or completing a purchase, you agree to follow these Terms & Conditions together with the other policies made available through the Farluney™ store.

If you do not agree with these terms, you should discontinue use of the website and related services.

Terms &
Conditions.

01

Acceptance Of These Terms

By accessing, browsing, or using the Farluney™ online store, you acknowledge that you have read and agree to comply with these Terms & Conditions and applicable policies.

These terms may apply to visitors, customers, purchasers, and other users interacting with our online services.

02

About Farluney™

Farluney™ is a Travel Essentials brand focused on Travel Bags, Packing Organizers, Travel Comfort products, Luggage Accessories, and On-the-Go Accessories.

Farluney™ is owned and operated by Shenzhen Jinchiguanzhong Network Technology Co., Ltd.

03

Website Use

You may use the Farluney™ website only for lawful purposes and in a manner that does not interfere with website functionality, technical systems, security, other customers, or the rights of third parties.

You must not attempt to obtain unauthorized access to website systems, customer accounts, payment systems, confidential information, or restricted services.

04

Eligibility

By placing an order, you represent that you are legally permitted to enter into the transaction under applicable law and are authorized to use the payment method submitted during checkout.

05

Product Information

Farluney™ aims to provide useful descriptions, images, specifications, dimensions, features, and other information about our Travel Essentials.

Actual product appearance, color, measurements, packaging, or minor details may vary because of display settings, photography, production tolerances, manufacturing updates, or similar practical factors.

06

Travel Product Selection

Customers are responsible for reviewing product information before purchase to determine whether an item appears appropriate for their intended travel needs.

For travel bags, organizers, comfort products, luggage accessories, or portable accessories, review available dimensions, capacity, materials, features, and intended usage before ordering.

07

Orders & Purchase Requests

Submitting an order represents your request to purchase the products selected during checkout according to the information displayed at that time.

An order may be subject to product availability, payment authorization, fraud review, verification, operational checks, or other reasonable processing requirements before fulfillment.

08

Order Acceptance

Receipt of an order confirmation does not necessarily mean that every aspect of an order has completed fulfillment review.

We may contact you if additional information is reasonably required before the order can proceed.

09

Product Availability

Product availability may change from time to time. A product appearing on the website does not guarantee uninterrupted or permanent availability.

If an item becomes unavailable after an order is submitted, we may contact the customer regarding available options or an appropriate resolution.

10

Pricing

Product prices may change from time to time. The price applicable to a purchase is generally the price displayed during checkout when the order is submitted.

Any applicable discounts, shipping charges, taxes, or other amounts are shown during checkout where relevant.

11

Pricing Or Listing Errors

Although we aim to maintain accurate information, occasional pricing, description, image, availability, or technical errors may occur.

Where a material error is identified, we may contact the customer, correct the information, cancel the affected order where permitted, or take another reasonable step appropriate to the circumstances.

12

Payment

Customers must provide valid, accurate, and authorized payment information during checkout.

Payments may be processed through Shopify and applicable payment providers. Transactions may be subject to authorization, fraud prevention, security verification, or other processes controlled by the relevant payment provider or financial institution.

13

Financial Institution Charges

Banks, card issuers, or payment providers may separately apply currency-conversion fees, international transaction charges, or other financial-service fees.

Charges imposed directly by those providers are not controlled by Farluney™.

14

Discounts & Promotions

Promotional offers, discount codes, or other incentives may be subject to expiration dates, product eligibility, minimum purchase requirements, usage limits, or other stated conditions.

Customers should confirm that an applicable discount appears correctly before completing checkout.

15

Shipping & Delivery

Shipping availability, delivery estimates, tracking, international shipment information, and delivery-related responsibilities are described in the Farluney™ Shipping Policy.

Customers are responsible for reviewing and providing accurate recipient and delivery information before completing checkout.

16

Delivery Estimates

Delivery dates or timeframes displayed or communicated should generally be understood as estimates unless a specific commitment is clearly stated.

Transportation, carrier operations, customs, weather, peak periods, destination requirements, and other circumstances may affect delivery timing.

17

Returns & Refunds

Return and refund requests are handled according to the Farluney™ Return & Refund Policy.

Customers should contact our customer support team before returning merchandise and follow any return instructions provided after review.

18

Product Condition & Travel Use

Using, washing, altering, damaging, or extensively using a travel product may affect return eligibility or available remedies depending on the circumstances and applicable law.

Certain personal-use or travel-comfort items may also be subject to hygiene or condition considerations where permitted.

19

Customer Information

Customers are responsible for providing accurate and current contact, shipping, billing, and order information where required.

Incorrect information may result in order delays, failed delivery attempts, communication problems, or other processing issues.

20

Account & Information Security

If account features are available, customers are responsible for protecting login credentials and other information associated with their accounts.

Do not send complete card numbers, card security codes, online banking passwords, or other unnecessary highly sensitive credentials through ordinary email or support communications.

21

Intellectual Property

The Farluney™ brand name, website design, text, graphics, product presentation, images, logos, and other website materials may be protected by intellectual-property rights.

Unless permitted by law or authorized in writing, website materials may not be reproduced, copied, modified, distributed, republished, or commercially exploited.

22

Prohibited Activities

You must not use the website for fraudulent, unlawful, abusive, deceptive, harmful, or unauthorized activities.

Prohibited activities include attempting to interfere with website security, introducing malicious software, manipulating checkout systems, impersonating others, using false payment information, or attempting unauthorized access.

23

Third-Party Services

The Farluney™ store may rely on third-party providers for ecommerce functionality, payments, analytics, shipping, fulfillment, communications, website infrastructure, security, or other operational services.

Third-party services may operate under their own terms, privacy policies, and service conditions.

24

Third-Party Links

The website may occasionally contain links to independent third-party websites or services.

Farluney™ does not control all content, policies, security practices, or services provided by independent third parties.

25

Website Availability

We aim to maintain reasonable access to the Farluney™ online store, but uninterrupted website availability cannot be guaranteed.

Access may occasionally be interrupted because of maintenance, technical issues, security updates, provider outages, network problems, or circumstances outside reasonable control.

26

Information Disclaimer

Website content is provided for general ecommerce and product-information purposes.

Customers should review all available product-specific instructions, warnings, care information, usage limitations, and specifications before using an item.

27

Limitation Of Liability

To the extent permitted by applicable law, Farluney™ and its operator are not responsible for indirect, incidental, special, punitive, or consequential losses arising from website interruption, third-party services, misuse of products, or circumstances outside reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited.

28

Force Majeure & Events Outside Reasonable Control

Performance of certain obligations may be affected by events beyond reasonable control, including transportation disruption, natural events, severe weather, carrier interruption, government action, supply-chain disruption, network outages, or similar circumstances.

29

Privacy

Information about how personal information may be collected, used, disclosed, retained, and protected is described in the Farluney™ Privacy Policy.

30

Policy Relationship

These Terms & Conditions should be read together with other applicable Farluney™ policies, including the Privacy Policy, Payment & Security information, Shipping Policy, Return & Refund Policy, and Terms of Use.

31

Changes To These Terms

We may update these Terms & Conditions from time to time to reflect changes in our store, products, operations, services, technologies, policies, or applicable requirements.

Updated terms become effective when published on the website unless another effective date is clearly stated.

32

Severability

If a provision of these Terms & Conditions is determined to be invalid or unenforceable under applicable law, the remaining provisions may continue to apply to the extent permitted.

33

No Waiver

A failure to enforce a provision at one time does not necessarily mean that the provision or any other applicable right has been permanently waived.

34

Applicable Legal Rights

Consumer rights and legal requirements may vary by jurisdiction.

Nothing in these Terms & Conditions is intended to remove mandatory consumer protections that apply to a particular customer or transaction.

35

Contact Information

If you have questions about these Terms & Conditions, your order, or your use of the Farluney™ online store, contact customer support using the information provided below.

Your Experience
With Farluney™.

From choosing a travel essential to receiving your order and contacting customer support, each stage of the shopping experience is supported by clear information and practical policies.

01 / EXPLORE

Browse Travel Essentials

02 / ORDER

Review & Place Your Order

03 / DELIVERY

Processing & Delivery

04 / SUPPORT

Customer Support & Resolution

A Better
Travel
Experience
Starts With
Clarity.

01 · Review Product Details

Check product dimensions, materials, features, intended uses, and other available information before making a purchase.

02 · Confirm Your Order

Review selected products, quantities, delivery details, payment information, and your final order total before completing checkout.

03 · Provide Accurate Information

Make sure your email address, phone number, recipient information, delivery address, and billing details are accurate.

04 · Use Products As Intended

Review product instructions, care information, travel-use guidance, and available safety information before use.

05 · Protect Sensitive Information

Keep payment credentials, passwords, and account information private and secure.

06 · Contact Support When Needed

If something about your product, order, shipment, return, or payment is unclear, contact Farluney™ customer support.

Questions About
These Terms?

Contact Farluney™ customer support if you need clarification regarding these Terms & Conditions, an order, a product, or your experience using our online store.

EMAIL service@farluney.com
PHONE +86 15542536852
CUSTOMER SERVICE HOURS 8:00 AM – 10:00 PM
WEBSITE Farluney

Business Information

Farluney™
BRAND NAME Farluney™
LEGAL COMPANY NAME Shenzhen Jinchiguanzhong Network Technology Co., Ltd.
OWNER Chen Minghua
WEBSITE Farluney
BUSINESS ADDRESS Room 2904, Building 4, Phase II, Tian'an Cloud Park, Gangtou Community, Bantian Subdistrict, Longgang District, Shenzhen
CUSTOMER SUPPORT EMAIL service@farluney.com
CUSTOMER SUPPORT PHONE +86 15542536852
CUSTOMER SERVICE HOURS 8:00 AM – 10:00 PM
PRIMARY BUSINESS Travel Essentials
Travel Bags
Packing Organizers
Travel Comfort
Luggage Accessories
On-the-Go Accessories